Procurement | Manjit

Food Procurement

Helping supply chain management solution mitigate their operational risks

Overview

Procurant is a cloud-based software platform for retail procurement and order management in fresh foods. A product that provides a platform to buyers and sellers to connect, communicate and expand business growth through a single platform. The platform uses IoT, Blockchain and Mobility to support traceability and safety across the fresh food supply chain. Design goal was to help Procurant work towards building an experience - a unique solution that would relieve the burden on supply chain management.

Role & Responsibilities

I was the UX Designer tasked with leading the design team to stakeholder meetings, returning with clarity on the business requirements & a project plan for research to inform design, tailored specifically for their customers. I was also held accountable for identifying a success matrix and benchmark to design upon.

Defining the Problem

In the food procurement industry, the products have a shorter shelf-life, thus delivering the right products in the strict timelines becomes critical.

Procurant offers a unique solution, bridging the gap between buyers and sellers.

Users and audience

The users of this platform apart from buyers and sellers also include suppliers, transporting companies and related profiles, warehouses.

This multi-player user base translates into diverse needs. Each player in the ecosystem has a different nomenclature and taxonomy of the products. Providing design solutions for a singular platform that would address the needs of all the players in the supply chain was a challenge.

Solution

Access to real-time data which is available to all the players, helping users make faster, more informed decisions.
UX design solutions to match user behavior and patterns derived from the insights, to help users transition into and adapt fast. e.g. – Quick and easy on-boarding processes.
An optimized inventory management process.
Every piece of information uploaded on the platform is accessible by all, so that the source of truth is not lost.
The design team worked on multiple modules of varying complexities and duration, including – Product Catalog, Supplier DB and Logistics.
We delivered consistent user interfaces across all channels starting with defining a Design Language System (DLS) for the client.